Procedure for Exporting Commercial Goods

  • The customers or the suppliers must duly complete the Information Form & complete other documentation for preparing the shipment. Then we will assign an unique E.REF NO (Empathy reference No.) and S.B.NO (Shipment Booking No.). This process is expected to take 20-25 minutes.
  • A copy of the customer’s passport of citizenship must be filed with the shipping documents.
  • If a customer wants to use us (Empathy Trade Concern) as the shipper, then traveller`s cheque or foreign currency has to be deposited into our account which should be equivalent to purchase price of intended goods. Once we have been provided an advance payment certificate from the bank, you will be provided Nepalese rupees to commence your buying. This procedure is obligatory for export. Either you can pay your suppliers direct or we can pay them on your behalf.
  • If a customer wants to be a shipper, he/she must be present along with passport while clearing the Nepalese customs and has to provide us the foreign currency exchange receipt from the bank, which should be an equivalent to the goods you have purchased.
  • In order to pick up goods, a customer has to fill out a Pick-up Form provided by Empathy Freight and has to inform us at least 48 hrs. in advance. Empathy Freight will pick up the goods from the supplier`s shop, factory, warehouse or hotel. Deliveries from outside addresses will not be accepted.
  • When Empathy Trade Concern is the shipper, Empathy Freight must do all the packing of your goods.
  • We will only accept goods that are accompanied by a supplier`s bill with supplier`s name, company name, address, customer`s name and duly stamped by the supplier. If a customer has no bill for the goods which he/she has purchased from different suppliers, then he/she has to fill the Invoice provided by Empathy Freight.
  • You are required to inform us of fragile items as they may require special attention/packaging.
  • Handling charges for your goods depend on the types of goods and your packaging requirements.

Procedure for Exporting Personal Effect Goods

  • Information form and other necessary documentation have to be completed in order to prepare for the shipments.
  • A copy of the shipper’s passport is required.
  • List of items delivered (Invoice)
  • The shipper must be present with original passport at the customs office with our personnel for the Nepalese customs clearance.
  • Either, the goods have to be delivered to our warehouse for inspection/packaging and document preparation, or a notice to pick up the goods must be given at least 48 hrs. before the intended shipment preparation.
  • Air freight has to be prepaid in foreign currency.
  • Minimum agent charge is US$25 and an additional US$ 1 per kg is charged for more than 25 kg. This cost covers documentation, shipment preparation, export duty, customs clearance, transportation and packaging.
  • Normally, we leave around 12:30pm for the customs office and it takes about 2 hours (approx.) to complete the custom’s formalities.
  • Air Way Bill will be ready around 6:30pm once a clearance has been made. You may collect the airway bill the same evening or the next day.

Export Procedure & Documents

  1. Customs Declaration Form.
  2. Commercial Invoice.
  3. Certificate of Origin from local Chamber of Commerce.
  4. GSP form `A`. If applicable. (Required for some countries)
  5. Copy of a letter of credit or advance payment statement received from the bank
  6. Foreign Exchange Declaration form of Nepal Rastra Bank. (Central Bank of Nepal)
  7. Packing List
  8. Copy of Firm/Company registration Certificate.
  9. Copy of income tax registration certificate.
  10. Airway Bill
  11. Letter of authority to clear the consignment.
  12. Visa authorization certificate from Garment Visa Office of National Productivity and Development Centre for the export of garments to USA and Canada.
  13. Certification on invoice from the Handicraft Association for Nepalese handicraft goods and silver products.

All the above documents, except No.10, and in addition, the following documents are required for export to third country by sea freight.

  1. Transport manifesto, one copy per truck.
  2. Customs transit declarations.
  3. Transit declaration invoice for goods in transit via India/Bangladesh to third country destinations.

Products Banned from Export

  • Articles of Archaeological and Religious Importance.
    National and foreign coins of archaeological value.
    Statues of gods and goddesses, palm leaf inscription (Tad Patra), leaf inscription (Bhojpatra), Scroll (Thanka Paintings) of historical importance.
  • Conserved Wildlife and related articles Wild animals.
    Bile and any part of wild animals.
    Musk and Cows, Oxen, Snake and lizard skin.
  • Marijuana, opium, hashish (As defined in the Single Convention on Narcotics, 1961)
  • Metals and Jewellery
    Valuable metals and jewellery (except permitted under bag and baggage regulations and products manufactured by Nepalese industry except of diamonds.
  • Articles of industrial importance.
    Explosive materials and related fuse or materials needed for fuse.
    Materials used in the production of arms and ammunition.
  • Industrial raw materials.
    Raw hides and skin (including dry salted)
    Raw wool
  • Other products:
    Log and Timber

Products Under Quantitive Restrictions

Rice, Wheat, Gram, Black Peas, Rapseed, Maize, Arahar, Lentil, Mustard, Yellow Mustard Seed, Poppy Seed, Raw Silk exceeding 100kg without L/C. Products as notified by Government Nepal in the Nepal Gazette, from time to time.


The Ministry of Commerce will decide from time to time, the goods to be included under the category of quantitive restrictions and volume of their exports.
The Ministry of Commerce will interpret as to which of the products listed above, will be permitted to export.

 For Your Information & Protection

The following is a list of items that require special written permission from the government departments before export.

  • Department of Archaeology - any bronze, brass, copper or silver statue, any thanka paintings, illustrated manuscripts, wooden masks or woodcarvings and other carved goods.
  • Department of Veterinary Science- the meat, skin or flesh (dried or otherwise) of wild or domestic animals.
  • Department of National Parks & Wildlife - skulls, horns, tails, hooves or other body parts of domestic animals.
  • Quarantine Department - plants, flowers.
  • Mine Department - stones (rocks).
  • Department of Forest - incense powder, rudrakshi beads.

Plant Resource Department - Ayurvedic/herbal oil/marc/extracts/crude.